We are looking for a passionate and solution-oriented senior account manager to be responsible for multiple client accounts. The senior account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

To be successful as a senior account manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding senior account manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals

Requirements:

1. Following up on leads and winning new deals.
2. Developing and implementing strategic plans to manage and grow accounts.
3. Retaining clients and building strong, trusting relationships.
4. Understanding client needs and identifying new business opportunities within your portfolio.
5. Providing superior customer service and ensuring client satisfaction.
6. Communicating and coordinating with internal teams to deliver solutions.
7. Identifying opportunities for improvement and proposing new tools and processes.
8. Supporting sales teams to improve their performance and reach targets.

Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

1. Bachelor's degree preferred
2. 5+ years of experience with business development, sales, or account management.
3. Experience managing large account portfolios.
4. Strong customer service and project management skills.
5. Excellent communication, interpersonal, and negotiation skills.
6. Proficiency in Microsoft Office and CRM software.
7. Highly organized and solution-oriented
8. Detail-oriented and able to prioritize.
9. Self-starter and able to work efficiently under pressure.
10. Telecom background is preferrable

·Strong interpersonal skills

·Flexible work hours and reachable “after hours”

·Team player with a can-do attitude

·Excellent listening, negotiation and presentation abilities

·Strong verbal and written communication skills

·Customer Centric. We prioritize creating positive customer experiences with every decision and every action.

·Ability to work independently and within a team

·Be solutions oriented

·Passion for excellence and be extremely detail oriented

·Highly organized, and have the ability to manage workload, manage time, and prioritize tasks

1. Working knowledge of Word, Excel, PowerPoint, Outlook; some database knowledge a plus

As the Director of Account Management at <SIGMA EMEA>, you will oversee the team that acts as the point of contact between our company and our clients to help solve problems and achieve business goals. More specifically, you’ll get to:

§serve as the lead point of contact for all clients while building and nurturing trusted, long-lasting relationships

§collaborate with our sales, advertising, and product development teams to ensure the client is served appropriately

§develop strategies to grow existing accounts and ensure quality and cost-effective services

§gain a deep understanding of the client’s needs and what they expect from our company

§develop tactics that will deliver the most appropriate products or services

§use your outstanding communication skills to present to and influence key stakeholders in our company and with clients

§develop your team of Account Managers and oversee key accounts

§Plan for achieving revenue target per year and manage team to achieve the target

1. Oversee a team of account managers, providing guidance, support, and development opportunities
2. Ensure that clients are satisfied with the products and services they receive, and that their needs are being met in a timely and efficient manner
3. Develop and implement strategies to increase sales and grow existing accounts
4. Monitor market trends and competitor activity, and adjust plans accordingly to maintain a competitive edge
5. Negotiate contracts and pricing with vendors and suppliers
6. Prepare reports for upper management detailing account status, growth opportunities, and areas of improvement
7. Train and mentor account managers on best practices, industry trends, and company procedures
8. Attend trade shows and networking events on behalf of the company
9. Serve as the primary point of contact for key accounts
10. Resolve customer complaints and issues in a prompt and professional manner
11. Generate new business leads and follow up on potential opportunities

Maintain accurate records of all account activity

1. Bachelor’s degree in business, marketing, or related field
2. 14+ years’ experience in account management, sales, or customer service
3. Proven track record of success in meeting and exceeding sales targets
4. Excellent communication, negotiation, and presentation skills
5. Strong organizational and time-management skills
6. Ability to work independently and with a team

Telecom industry background “Preferrable”

·      Master’s degree in business, marketing, or related field

·      18+ years experience in account management, sales, or customer service

·      Experience managing a team of account managers

·      In-depth knowledge of the industry and market trends

·      Extensive network of contacts in the industry

IT background in telecom industry

1. Infrastructure Design & Implementation:
2. Design, configure, and manage on-premises and cloud infrastructure.
3. Build and maintain secure and efficient IT systems, including servers, networks, and storage.
4. Implement infrastructure as code (IaC) and automation tools to streamline deployments.
5. System Management & Maintenance:
6. Monitor and maintain infrastructure health, performance, and capacity.
7. Apply patches, upgrades, and security updates to servers, databases, and applications.
8. Troubleshoot and resolve issues with hardware, software, and network components.
9. Network & Security Administration:
10. Configure and manage network infrastructure, including firewalls, switches, and VPNs.
11. Implement and maintain security best practices to safeguard company data.
12. Perform regular audits to ensure compliance with industry standards and regulations.
13. Cloud Services Management:
14. Deploy and manage cloud environments (e.g., AWS, Azure, GCP) for scalability and redundancy.
15. Optimize cloud usage and cost management.
16. Maintain hybrid and multi-cloud environments as required.
17. Collaboration & Documentation:
18. Work with development, operations, and security teams to support infrastructure needs.
19. Create and update documentation for infrastructure processes, configurations, and troubleshooting.
20. Conduct training for IT support and other technical staff on infrastructure standards.
21. Disaster Recovery & Business Continuity:
22. Develop and implement backup and recovery solutions.
23. Regularly test disaster recovery plans to ensure readiness in case of failure.
24. Ensure high availability and failover capabilities for critical services.

Qualifications:

1. Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
2. Experience: 3+ years of experience in IT infrastructure, network administration, or related roles.
3. Technical Skills:
4. Proficiency in network, server, and storage management.
5. Experience with virtualization and containerization (VMware, Docker, etc.).
6. Knowledge of cloud platforms (AWS, Azure, GCP) and cloud management tools.
7. Familiarity with scripting languages (e.g., Python, PowerShell) and automation tools (e.g., Ansible, Terraform).
8. Understanding of security protocols, firewalls, and VPN configurations.
9. Soft Skills:
10. Strong problem-solving and analytical skills.
11. Excellent communication and teamwork abilities.
12. Attention to detail and commitment to security best practices.

SIGMAEME is looking for Java Developer. Will be responsible for the delivery of different program units up to the agreed requirements, quality levels, expectation and timescales. The candidate should Have a sense of ownership and feels accountable for his work. 

Java Developer performs a variety of development assignments requiring knowledge of established programming procedures and data processing requirements. Develops, modifies, and tests developed code based on architectural and design requirements. 

1. Understanding Functional Specifications/Low Level Design and translate it to best suits program units. 
2. Build, and maintain efficient and reliable JAVA code 
3. Implementing software modules and components from specifications/Low Level Design 
4. Customizing and configure products workflow 
5. Work on extensions of existing products 
6. Develop, manage, document, test, deploy, and support new and existing modules 
7. Integrating software components. 
8. Documenting software implementations/fixes  
9. Hands on of algorithm complexities 
10. Basic Database systems - indexes, filters 
11. Packaging software deliveries 
12. Preparing acceptance test plans and carrying out acceptance tests at the customer environment 
13. Installing and configuring software systems. 
14. Troubleshooting and fixing of problems/defects related to software 

1. Years of Experience: 5+ years.
2. Education:  Computer science or Engineering 
3. Language:  English 
4. 3+ year of experience in Spring Boot, Spring Data (Spring Cloud is plus). 
5. Very good experience in J2SE/J2EE development. 
6. Very good experience in Hibernate and JPA. 
7. Very good experience in Webservices SOAP and RESTful 
8. Very good experience in Apache Maven. 
9. Very good experience with SQL. (Mysql is a plus). 
10. Experience in using source control e.g. Git 
11. Good knowledge in CI/CD tools like Jenkins 
12. Good knowledge in LINUX 
13. Experience with algorithms/data structures knowledge 
14. Software development lifecycle experience 
15. Experience in software design patterns  
16. Experience in Microservices architecture 
17. Coordination with other developers for cross-functional requirements implementation and tests 
18. Good Analytical and troubleshooting skills. Code customization for open-source APIs and building back-end integration tools from scratch. 
19. Good understanding of network protocols such as TCP/IP, SNMP etc. 
20. Experience in Messaging systems (IBM broker, Kafka) is a plus. 
21. Knowledge on Cloud platforms like AWS, GCP. 

JAVA, SQL,LINUX/UNIX

Accountability 

Flexibility and Adaptability 

Efficient Teamwork 

Ability for Self-Development 

The iOS Developer will be responsible for designing and developing mobile applications for iOS devices. The ideal candidate will have a strong understanding of iOS development, experience with Swift programming language, and a passion for creating high-quality, user-friendly mobile applications. The candidate should also have experience with Object-Oriented Programming (OOP), and be familiar with various iOS development frameworks such as UIKit, Core Data, Core Animation, and Core Location

1. Debug and fix our users' production bugs and crashes. 
2. Write automated tests for all iOS components. 
3. Build reusable code for future use. 
4. Stay up to date with new technology and best practices. 
5. Ensure the performance, quality, and responsiveness of applications we work on. 
6. Design and develop high-quality, user-friendly mobile applications for iOS devices. 
7. Collaborate with cross-functional teams to define, design, and ship new features. 
8. Write clean, efficient, and well-documented code in Swift programming language. 
9. Work with various iOS development frameworks such as UIKit, Core Data, Core Animation, and Core Location. 
10. Troubleshoot and debug issues that arise during the development process. 
11. Ensure the performance, quality, and responsiveness of the mobile applications. 
12. Continuously discover, evaluate, and implement new technologies to maximize development efficiency. 
13. Stay up to date with the latest industry trends and best practices in iOS development. 
14. Participate in code reviews and maintain high standards of code quality. 
15. Collaborate with the design team to ensure that the mobile applications are visually appealing and user-friendly. 

Education:  bachelor’s degree in engineering or computer Science or any related education. 

Language:  Arabic / English 

Computer:  Objective-C, Swift Languages 

Years of Experience: +3 

1. Hands-on experience in Swift is a must. 
2. Excellent knowledge of threading using GCD. 
3. Knowledge of unit testing and functional testing methodologies on iOS. 
4. Excellent knowledge of Source Control tools and handling. 
5. Excellent knowledge of different ways of building UI. 
6. Experience with iOS frameworks such as Core Data, Core Animation, etc. 
7. Experience in Objective-C is a huge plus. 
8. Excellent knowledge of SOLID principles and how to apply. 
9. Excellent knowledge of MVP and MVVP design patterns. 
10. Excellent knowledge of continuous integration and delivery as well as test-driven development. 
11. Excellent knowledge of RESTful APIs to connect Mobile applications to back-end services. 
12. Excellent knowledge of External devices integration and control using 3rd party SDKs and APIs. 
13. Experience in Swift UI is a good plus.  
14. Strong teamwork and interpersonal skills. 

You will be primarily working on building enterprise containers solutions that involve Kubernetes, OpenShift, Docker. In this role, you will be responsible for providing design and implementation expertise on Kubernetes for the DevSecOps solutions that are being built in the cloud. You will be providing guidance for design and architecture of Kubernetes clusters at a massive scale for the client organization. 

1. Have in-depth, hands-on experience building platforms at scale for containerized workloads, particularly leveraging Kubernetes, including cluster provisioning, operations, workload optimization, custom controllers/operators, workflow orchestration, logging monitoring, security, and troubleshooting. 
2. Detailed understanding of core concepts for Kubernetes APIs and cluster architecture, as well as services and networking. 
3. Hands on experience with Ingress of Nginx DevOps tools: Jenkins, Ansible, GitLab CI/CD, Docker Network and security management for hybrid environment Cloud Architect Certification on Multi Cloud Platforms. 
4. Familiarity with Deploying Kubernetes Operators with RBAC for one or more of the following using Helm or Ansible: 
5. EFK stack: Elasticsearch, Fluentd/FluentBit and Kibana 
6. Twistlock 
7. Anchore 
8. Istio 
9. Be able to describe the overlap between Kubernetes upstream and downstream distributions (OpenShift, Rancher, VMWare Tanzu) 
10. Proven experience in DevOps, Nginx and Kubernetes (Pod, Cluster, etc.) 
11. Strong client facing skills and a good listener.  
12. Ability to push a point/right solution to different stakeholders (both technical and non-technical). 
13. Proven experience of delivering complex Kubernetes project engagements. 
14. Strong understanding and experience building GitOps solutions using Flux or Argo for Kubernetes.

1. Education: Bachelor’s Degree in Engineering or Computer Science 
2. Language: Arabic / English 
3. Years of Experience: 3-9 years of experience  

Candidates for this position should have the following skills: 

1. 3-9 Years of relevant experience in BSS domain. 
2. Excellent knowledge in BSS products architecture, interfaces and communication protocols. 
3. Experience in the field of operational activities in a telecom business. 
4. Experience with both preventive and corrective maintenance. 
5. Ability to communicate easily and well with both technical and non-technical staff at all levels, with strong customer service skills. 
6. Possess multi-tasking skills, with the ability to work under pressure 
7. Proven ability to work in a multicultural environment with respect and sensitivity for diversity. 
8. Fluency in spoken and written English 

Team Work 

Flexibility and Adaptability 

Excellent Communication Skills 

Supervision skills 

Responsible for handling Testing activities related to the products handled by SIGMA EMEA team.

You will be working with Quality team members We are looking for someone with a passion for doing the right thing the right way.

Job duties & Responsibilities:

• Prepare Test cases and Scenarios

• Run and execute manual test cases

• Stay up-to-date with new testing tools and test strategies

• Conduct functional testing based on functional specification documents, test cases and scenarios and document test results.

• Conduct performance testing and document test results.

• Execute as per the schedule

• Prepare and maintain records of all activities as per the requirements of Segma Tek QMS.

• Respect and obey company rules, policies and procedures.

• Adhere to all HSE company policies & procedures.

• Attend required HSE trainings.

Qualifications (Education & Work Experience):

Education: B.Sc. Degree in Computer Science or Computer Engineering or related education

Language: Arabic and English

• Min 1+ years of experience in software testing field.

• Knowledge about source tools of Automation, performance & security testing.

• Experience in non-functional testing (security, performance) is a plus

• Good knowledge of SQL, experience with any database management system

• Experience with defect tracking systems.

• The ability to deliver on time with quality and also handle multiple tasks simultaneously

• Good knowledge of the SDLC.

• Self-starter, self-motivated, Creative and able to integrate new libraries, concepts, and processes.

• Ability to read and comprehend requirements.

Job Objective

·Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation.

·Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation.

·Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget.

·Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met.

Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

Job Duties & Responsibilities

·Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks.

·Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects.

·Develop and maintain partnerships with third-party resources, including vendors and researchers.

·Assign and monitor resources to ensure project efficiency and maximize deliverables.

Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan

Qualifications (Education & Work Experience)

Education: Bachelor’s degree Business administration / IT/ Computer/engineering

Language: Arabic / English

Computer:  MS project, JERA, MS Office

Years of Experience: 6/10

Other Job Requirements (Skills and Licensing or Certification Required)

1. Strong PMP Knowledge.
2. Fair Math/Statistics Knowledge

Core Competencies

Managerial Competencies

You Will be responsible for the delivery of different program units up to the agreed requirements, quality levels, expectation and timescales. The candidate should Have a sense of ownership and feels accountable for his work.

You will perform a variety of analysis, design and development assignments requiring knowledge of established programming procedures and data processing requirements. Analyze Requirement, Design, Develops, modifies, and tests developed code based on requirements.

You will take analyze the requirements, design, develop and support of software products, systems, and projects.

·Implements computer system requirements by defining and analyzing system problems; designing and testing standards and solutions.

·Defines application problem by conferring with clients; evaluating procedures and processes.

·Participate in project scope definition and to participate in preparing the project development schedules & plans

·Structuring and prioritizing business requirements and communicating plans with stakeholders for review and approval

·Study business requirements and define system functions to close requirement and application gaps

·Produce Application technical design and requirements functional specifications

·Prepare Low Level Design and translate it to best suits program units.

·Conducting regular reviews of systems and generating reports on efficiencies and improvement areas

·Guide developers to build, maintain efficient and reliable code

·Design and develop new software modules

·Conduct testing to ensure that the systems work as expected

·Customizing and configure products workflow

·Work on extensions of existing products

·Plan, Design, Develop, Document, Test, Deploy, and Support new and existing modules

·Documenting software implementations/fixes

·Implement best practices for scalability, supportability, ease of maintenance, and system performance

·      Packaging software deliveries

·Preparing acceptance test plans and carrying out acceptance tests at the customer environment

 Installing and configuring software systems.

·Troubleshooting and fixing of problems/defects related to software

·Ability to learn new software and technologies quickly

Provide guidance and supervise team members.

·3 years of experience development.

·Very Good Experience with AngularJS, JavaScript

·Very Good Experience with HTML5, CSS

·      Very Good Experience with OOP

·Good Experience with Linux

·      Good Experience with UML

·      Good Experience with Unit testing

·      Excellent Analytical and troubleshooting skills.

·Coordination with other developers for cross-functional requirements implementation and tests

·      Very Good Knowledge of data modelling and data visualization tools

·High-level written and verbal communication skills

·Experience in React is a plus.

Education:  Computer science or Engineering

Language:  English

Years of Experience: 1-3 years

·      Angular

·      React

·      JavaScript

·      Unit testing

·      HTML5, CSS

Webservices

To utilize my extensive experience in backend development using Node.js, combined with proficiency in various technologies and best practices, to contribute to the creation of high-performance, responsive applications while ensuring code quality, security, and collaborative success within a dynamic team environment.

·Debug and fix our users' production bugs and crashes.

·Build reusable code for future use.

·Stay up-to-date with new technology and best practices.

·Ensure the performance, quality, and responsiveness of applications we work on.

·Designing beautiful, rich responsive applications that are as engaging as they are shareable.

·Develop: Write and maintain efficient, reusable, and reliable code.

·Identify performance issues and bugs; and provide solutions to these problems. Contribute to creating a culture of writing excellent software.

·Collaborate: Work with other team members to ensure we are building the right product.

·Participate in code reviews. Pair-program with other developers and discuss technical architectures.

·+5 years or Experience in Developing backend modules using NodeJS

·Excellent knowledge of Source Control tools and handling.

·Excellent knowledge of continuous integration and delivery as well as test-driven development.

·Excellent knowledge of External devices integration and control using 3rd party SDKs and APIs.

·Bachelor’s degree in Computer Science, Engineering or a related subject.

·Strong knowledge in OOP, Solid Principles 

·Strong proficiency with JavaScript

·Strong proficiency with Node.js and frameworks available

·Understanding the nature of asynchronous programming and its quirks and workarounds

·Basic understanding of front-end technologies, such as HTML5, and CSS3

·Strong knowledge in web services (soap and RESTful)

·Good knowledge of API Security including OAuth.

·Understanding accessibility and security compliance

·Knowledge of SQL, NoSQL and Oracle database

·Knowledge of applications server tomcat

·Knowledge of Jira

·Strong teamwork and interpersonal skills.

·Familiar with git , Jenkins and deployment cycle.